Call Us Today

(410) 599-3682

Call Us Today

(410) 599-3682

Frequently Asked Questions

Here at Service Ninja, we help service-oriented businesses in a variety of ways. For instance, we provide processes and protocols necessary to allow for company growth. We also create educational opportunities for business owners, managers, and their staff.
Our business coaching is one on one, but our classes give you access to the benefits of group learning. With the group format, we’re able to help company teams grow. We can introduce you and your team to new information and give everyone a chance to learn from one another.
To make sure you have easy access to everything, we keep everything online. However, sometimes our events, like public appearances or seminars, are only available in-person. Helping your business has never been so easy.
Do you want to bring your service business to a whole new level? By working with us, you can boost your business. It starts with you attending your coaching sessions or completing your classes. Here at Service Ninja, you are able to both improve your own skills and level up your business savvy at the same time.
In our one-on-one coaching sessions, you won’t meet any other business colleagues. However, you get an opportunity to network during our seminars and business classes. You’ll connect with other like-minded professionals and can build relationships that may even grow your business.
We take our job seriously, so we always try to provide exceptional service. Therefore, we don’t stop helping you after your class is over. Instead, we follow you with you to see how you’re doing. We love to hear success stories from our clients!
Yes! We pride ourselves on keeping our client’s information private. None of your personal information will be given out.
Yes, we collect all payments prior to the first class. Then, we can focus on giving your business all the attention it deserves!
No, the path that you choose is your path. Each class teaches lessons that get harder as you go, but how you use those lessons is up to you. Everything we teach you in the first lesson is still used in the last lesson.
Results vary. With that said, some people double or triple their yearly revenue.
Our teachings apply mostly to service businesses.
A service business usually involves doing a skilled action for your customers that they typically can’t do themselves. For example, HVAC, Plumbing, Electrical, Dog Grooming, and nail salons are all service businesses. They provide a service to people.

If you have a good company but want it to be a great company, then Service Ninja is for you. Similarly, if you’re looking for a way to improve your business, we can help.

The book is the foundation for growth, while the classes expand and elaborate on the basics that were laid out in that book.

We only accept payments for coaching services. Otherwise, all other services are upfront and paid in full before starting.

We’ll work with you to create the experience you want. If you have someone else you would like involved in the process, let us know! We take a customized approach to business coaching.
We only offer refunds before the class begins. If you request a refund prior to the start date, there will be a 10% fee for stopping the classes.

Yes, there are two ways to do that. The first way is to call Service Ninja at (410) 599-3682 and set up an appointment with Robert. Then, he will come out to your business and hang out for the day.

The second is by using our most premium and most permanent service – The Ultimate Ninjatastic Weekend Makeover. This is where we get our experts together to come to you and makeover your business using the service ninja concepts. After six days, you get results. It’s called the weekend makeover because we arrive on Thursday night and start by making big changes on the weekend. Those changes carry over into the week.

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